What if the Mechanic Damaged My Car During a Repair?

January 10, 2025

Having a vehicle serviced by a mechanic is typically expected to improve its condition. However, mistakes can happen, leaving your car with unexpected, costly car damages. This situation can be so frustrating, but can the mechanic be held responsible?

What Are a Mechanic’s Responsibilities?

Mechanics have a duty to perform repairs with a reasonable degree of care and skill. Their responsibilities include accurately diagnosing problems, using appropriate tools, and following proper repair procedures.

A mechanic is also responsible for informing you about the work required, providing an estimate, and obtaining your authorization before proceeding with repairs. If your car is returned in a worse condition than when it was brought in, you may have grounds for seeking compensation.

What Should I Do if a Mechanic Damages My Car?

If you believe a mechanic has damaged your car, the first step is to document the issue. Take photographs of the damage, and keep a copy of the repair invoice and any communications with the repair shop. These records can be valuable if you need to pursue a complaint or legal action.

Next, contact the repair shop to discuss your concerns. Be clear about the damage you have observed and ask for an explanation. In many cases, the shop may offer to correct the problem or cover the cost of the repairs. If the shop denies responsibility, you may need to consider additional steps, such as filing a complaint with a consumer protection agency or consulting with an attorney.

Can I File a Complaint Against the Mechanic?

Filing a complaint can be an effective way to address unresolved disputes. You may submit a complaint to the Better Business Bureau or your state’s consumer protection agency. These organizations often provide mediation services to help resolve disagreements between businesses and customers. Additionally, some states require repair shops to be licensed, and you may be able to file a report with the licensing authority if the mechanic has acted improperly.

Before filing a complaint, ensure you have gathered all relevant evidence, including photographs, receipts, and communication records. This information can strengthen your case and demonstrate the extent of the damage caused during the repair.

Can I Seek Compensation for the Damage?

If the mechanic refuses to resolve the issue, you may have the option to seek compensation through a small claims court or a civil lawsuit. Small claims court is often a practical choice for disputes involving relatively low financial losses. The process involves presenting evidence, such as repair estimates and photographs, to demonstrate the mechanic’s liability.

If the damage to your car is extensive and involves significant costs, a civil lawsuit may be appropriate. In such cases, an attorney can help evaluate your claim, explain your rights, and guide you through the legal process.

What Role Does a Warranty or Insurance Play?

If the repair shop provided a warranty for the work performed, review the terms carefully to determine whether the damage is covered. Warranties often specify the repair shop’s obligations and the steps required to file a claim. If the warranty covers the damage, the shop may be required to repair the car at no additional cost.

Insurance may also play a role in addressing damage caused by a mechanic. For instance, the shop’s liability insurance might cover certain damages resulting from negligence. In some cases, your own auto insurance policy may provide coverage, although this could depend on the specifics of your policy and the circumstances of the damage.

The Experienced New Castle Car Accident Lawyers at Jacobs & Crumplar, P.A. Represent Clients with Car Damage Caused by Mechanics

If a mechanic’s actions caused damage to your car, the New Castle car accident lawyers at Jacobs & Crumplar, P.A. are available to discuss your situation and provide legal guidance. To learn more, contact us online or call our New Castle or Millsboro, Delaware, office at 302-656-5445 to schedule a free consultation. We serve clients in New Castle County, Kent County, and Sussex County.